Delivery Policy
Pick up of orders
- Free collection at our location in Almere. Please contact us to make an appointment.
Delivery to Local Customers living in Almere and surrounding areas
- Free delivery for orders of €50 or above
- Orders below €50 have a €5 delivery fee
- No weight limits or frozen surcharges!
Shipping to all other areas via PostNL (Netherlands)
You will receive a PostNL tracking link in your email when we register your package with PostNL.
- For PostNL shipments containing frozen products, we add additional €4,95 surcharge per 5 frozen items, for the additional packaging required.
Frozen Products
We send on Tuesdays to Thursdays using PostNL next-day delivery, to ensure that your product arrives still frozen.
Please ensure you are available to receive the order. We cannot guarantee the condition of the contents if it is not received the next day!
Netherlands
| Order value | Carrier | Cost (euros) |
|---|---|---|
| less than 65 euros | PostNL | 6,95 |
| more than 65 euros | PostNL | free |
City Visits
Sometimes we go on a trip to different cities in the Netherlands. These offer discounted delivery!
We offer the following delivery options on our City Visits:
- Free delivery for orders of €50 and above
- Orders below €50 have a €5 delivery fee
- No weight limits or frozen surcharges!
We post on our Facebook page about upcoming city visits so you can know when to order!
International shipping
For international destinations (outside of The Netherlands), our shipping rates are listed below.
You will receive a PostNL/DPD tracking link in your email when we register your package with PostNL/DPD.
- We don’t make any money on the shipping costs, we just pass the cost on to you.
- Shipments containing frozen products, we add additional €4,95 surcharge per 5 frozen items, for the additional packaging required.
Frozen Products
We only ship frozen products to The Netherlands and Belgium so they will arrive still frozen.
We send on Tuesdays to Thursdays using PostNL next-day delivery, to ensure that your product arrives still frozen.
Please ensure you are available to receive the order. We cannot guarantee the condition of the contents if it is not received the next day!
| Country | Carrier | Cost (euros) |
|---|---|---|
| Belgium | PostNL | 9,95 |
| Austria | DPD | 12,95 |
| Croatia | DPD | 13,95 |
| Czechia | DPD | 13,45 |
| Denmark | DPD | 13,45 |
| Estonia | DPD | 13,95 |
| France | DPD | 13,95 |
| Finland | DPD | 21,95 |
| Germany | DPD | 9,95 |
| Hungary | DPD | 13,45 |
| Ireland | DPD | 11,95 |
| Italy | DPD | 12,95 |
| Latvia | DPD | 16,95 |
| Luxembourg | DPD | 11,95 |
| Lithuania | DPD | 12,95 |
| Poland | DPD | 13,45 |
| Portugal | DPD | 12,95 |
| Romania | DPD | 12,95 |
| Slovakia | DPD | 13,95 |
| Slovenia | DPD | 13,95 |
| Spain | DPD | 12,95 |
| Sweden | DPD | 16,45 |
